8 Essential Questions to Ask Before Hiring a Property Manager

8 Essential Questions to Ask Before Hiring a Property Manager

8 Essential Questions to Ask Before Hiring a Property Manager

As a real estate expert with years of experience in the industry, I’ve seen firsthand how crucial it is to have a competent property manager on your side. Whether you’re a seasoned investor or a first-time homeowner, hiring a property manager can make a world of difference in the success of your real estate ventures. But how do you know you’re making the right choice? In this article, I’ll share eight essential questions you should ask before hiring a property manager, along with some FAQs and a conclusion to help you make an informed decision.

1. What is your experience in property management?

Experience is key when it comes to property management. You want to ensure that the person you’re entrusting with your investment has a proven track record of success. Ask about their years of experience, the types of properties they’ve managed, and any certifications or licenses they hold. A seasoned property manager will be able to provide you with examples of their work and demonstrate their expertise in the field.

2. How do you handle tenant screening and selection?

One of the most important aspects of property management is finding and retaining quality tenants. A good property manager will have a thorough screening process in place to ensure that potential tenants are reliable and responsible. Ask about their criteria for selecting tenants, how they verify income and employment, and what steps they take to check references and credit history. A well-vetted tenant can save you time, money, and headaches down the line.

3. What is your approach to property maintenance and repairs?

Keeping your property in top condition is essential for maintaining its value and attracting quality tenants. A proactive property manager will have a plan in place for routine maintenance and will be able to address any necessary repairs promptly and efficiently. Ask about their network of contractors and vendors, how they handle emergency repairs, and what systems they have in place for tracking and scheduling maintenance tasks.

4. How do you handle rent collection and late payments?

Consistent rent collection is crucial for maintaining a steady cash flow and ensuring the financial success of your investment. A reliable property manager will have a system in place for collecting rent on time and dealing with late payments. Ask about their rent collection methods, how they handle late fees, and what steps they take to address chronic late payers or non-payment situations.

5. What is your fee structure?

Understanding the costs associated with hiring a property manager is essential for budgeting and evaluating the potential return on your investment. Ask about their fee structure, including any additional charges for services like maintenance, advertising, or tenant placement. A transparent property manager will be upfront about their fees and provide a clear breakdown of costs.

6. How do you communicate with property owners?

Effective communication is key to a successful working relationship with your property manager. You want to ensure that they’ll keep you informed about any issues or updates related to your property. Ask about their preferred methods of communication, how often they provide updates, and what level of involvement they expect from you as the property owner.

7. Can you provide references from current or past clients?

One of the best ways to gauge the quality of a property manager is by speaking with their current or past clients. Ask for references and take the time to contact them to get a sense of their experiences working with the property manager. This can provide valuable insight into their professionalism, communication skills, and overall effectiveness in managing properties.

8. What sets you apart from other property managers?

Finally, ask the property manager what makes them stand out from their competitors. This is an opportunity for them to highlight their unique skills, experience, or approach to property management. A confident property manager will be able to articulate their value proposition and demonstrate why they’re the best choice for your investment.


  • Q: How much should I expect to pay for property management services?
    A: Property management fees can vary widely depending on the level of service provided and the location of your property. Typically, you can expect to pay between 8-12% of the monthly rental income for full-service property management.
  • Q: Do I need a property manager if I only have one rental property?
    A: While it’s not a requirement, hiring a property manager can be beneficial even for a single rental property. They can handle tasks like tenant screening, rent collection, and maintenance, freeing up your time and ensuring your investment is well-managed.
  • Q: Can I terminate my contract with a property manager if I’m not satisfied with their services?
    A: Most property management contracts include a termination clause that outlines the conditions under which the agreement can be terminated. Be sure to review this clause carefully before signing a contract and discuss any concerns with the property manager.


In conclusion, hiring a property manager can be a game-changer for your real estate investment. By asking these eight essential questions, you can ensure that you’re making an informed decision and selecting the best property manager for your needs. Remember to consider their experience, tenant screening process, maintenance approach, fee structure, communication style, and unique value proposition. With the right property manager on your side, you can enjoy a more successful and stress-free real estate experience.

Kurby Team

The Kurby Content Team is a diverse group of seasoned real estate experts dedicated to providing insightful, reliable information for homebuyers, real estate investors, and real estate agents. With backgrounds ranging from real estate brokerage, property investment, and residential home buying, our team combines decades of experience with a passion for demystifying the real estate world. We at Kurby are committed to helping you make informed, successful real estate decisions. Whether you're a first-time homebuyer, a seasoned investor, or a real estate professional, count on the Kurby Content Team to deliver the most relevant, actionable real estate content you need.